With Mondial Relay: - France: € 5 - Europe: € 10 With Colissimo: - France: € 7.99 - Europe: € 13 - USA and Other: €25
Delivery times vary depending on the product, the delivery time is indicated in the description of the product chosen!
After an order has been placed, we prepare it and ship it to our carriers who will provide a tracking number after processing the package. We will then send you a confirmation email as soon as your package is shipped. You can then check the progress on the carrier's website using your tracking number.
Absolutely, our store is completely secure and we have an SSL encryption system to protect your personal and confidential data. We used Stripe's secure payment systems.
Have you received shipping confirmation for your order? If your order has been shipped more than 1 week ago, contact us with your order number, we will launch an investigation and get back to you within 48 hours.
We are sorry, unfortunately this can happen. Please contact us explaining the problem and attaching a photo as proof, we will do our best to find a solution.
You must be within 14 days from the date of receipt of your order to be able to benefit from this guarantee, you must contact us before any return in order to follow the procedure indicated and the product must be returned to us in its condition and original packaging.
